وظائف الاردن

مطلوب مسؤول تنفيذي في مركز الاتصال  لدى شركة أرامكس في عمان ، الأردن

مطلوب مسؤول تنفيذي في مركز الاتصال  لدى شركة أرامكس في عمان ، الأردن

 

 

Contact Center Executive – Limited Contract (2 months)

Job description:

Job Description:-

 

  • Respond and follow-up customer calls to ensure customer satisfaction.
  • Give the best customer centric experience to the customer.
  • Provide personalized indirect customer service by responding to the needs of the each customer
  • Log shipment collection requests.
  • Track customers’ shipments in order to answer customer’s inquiries for updates on products as Express, Domestic, Shop & Ship and personalized.
  • Handle and resolve customers’ complaints and root certain issues and inquiries which are not under the contact center scope of responsibility to the concerned departments/CMTs.
  • Provides products and service information to customers as needed.
  • Answer customers’ general inquiries.

Job Requirements:-

 

  • Good communication skills.
  • Excellent command of English.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Team spirit.

Desired Skills and Experience

Aramex International L. L. C.

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السابق
خطوات متبعة بعد نسيان رمز الدخول للآيفون
التالي
وظائف شاغرة لدى شركة زين للاتصالات في عمان ,الاردن