مطلوب منسق خدمة لدى شركة رائدة في عمان
We are seeking an enthusiastic, self-motivated Service Coordinator to join our team whose primary responsibility will be as it follows:
Continuous review of service calls plan and task assignment to the service team members in coordination with the the service department managers and related divisions.
Prioritizing of service department tasks based on the customer size and in accordance to the service plan to avoid tasks interference and to come up with the best of the company resources.
Conducting periodic meetings with the service departments managers for the plan follow up and for resolving any hang up issues
Continuous follow up with the service manager and submitting periodic reports required
Continuous follow up on the delivery, installation and maintenance of equipment to customer site and to ensure high customer satisfaction
Quick and coordinated response for urgent matters that may affect the workflow in order to support the service department team.
Continuous update of the system in use for the service coordination and assuring all team members are updating their data on daily basis to ease the coordination processإقرأ أيضا:مطلوب ضابط ضرائب لدى شركة أدوية الحكمة
Coordination with the purchasing department to follow up on the service department related orders and shipments and to make sure they are duly delivered to the customer site and complied with the required working specs and the sales & service terms to make sure the customer is fully satisfied
Academic degree: A Bachelor’s degree in Engineering with a grade of no less than good in one of the engineering disciplines, according to the company’s need
Experience: Not less than 3 years of experience ins service and sales divisions
Communication skills with the customers
Team work and leadership skills
Proficiency in the Arabic language, reading, writing and speaking, and a good command of the English language.
If you see yourself as the right person, fill in your details below and attach your CV.
To Apply please visit the below website
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