وظائف الجزائر

وظائف هندسية لدى Speedcast  في الجزائر

وظائف هندسية لدى Speedcast  في الجزائر

CSC Engineer

Overview of Position:

Provide initial technical product support to customers via inbound calls, email, chat, etc., by handling inquiries and troubleshooting basic technical product-related issues.

Gather information to identify and assess nature of problem. Record incident in a tracking system to maintain log of product issues for escalation and product development teams.

Typically refer to transcript or established process in training manuals and guides to recommend solutions.

Escalate complex issues to higher-level technical product support specialists or management.

Requires general knowledge of organization’s products and/or services, policies, terms, and conditions.

What you will do:

  • Support CSC Supervisor with escalated Incidents
  • Carry out Engineering and operational changes
  • Open, investigate and resolve Incident tickets for supported sites
  • Provide technical support for all team members
  • Encompass Speedcast’s CAST values in everyday activities

What we need from you:

Knowledge of the following criteria:

  • Satellite Communications Systems
  • Stabilized antenna’s with emphasis on Sailor, Seatel and Intellian
  • Satellite modems with emphasis on iDirect and Comtech, products.
  • RF equipment including BUC’s, LNB’s
  • Satellite link parameters and understanding of measurement techniques
  • iDirect software and hardware platforms (hubs, line cards, modems, etc.)
  • Capacity and contention management
  • Remote antenna switching techniques
  • RF test equipment, spectrum analyzer, signal generator, power meter, BER Testing
  • Knowledge or experience in Earth Station equipment, including HPA’s, LNA’s, antenna tracking and steering (basic knowledge only required)

Even better if you have:

  • Cisco CCNA or work experience gained within 5 years in a similar role.
  • Configuration and troubleshooting of cisco routers and switches
  • Cisco voice solutions
  • Firewall configuration and rules
  • WAN optimization solutions
  • Wi-Fi infrastructure and management
  • Experience dealing with 3rd party Suppliers and telco service providers

Working at Speedcast:

At Speedcast, we want people that like adventure. Who are motivated by work that takes uncommon ingenuity and thinking outside the box. Who relish the idea of working in an industry undergoing massive transformation. If you want to be part of a global team responsible for connecting the world, then you’re in the right place.

We’re always pushing forward, never standing still. When people rely on you and your team to stay connected, it brings everyone closer together. We’re united by the adrenaline of high-stakes projects and our love of getting the job done right. You will experiment, learn and grow here, right alongside us, every single day.

Find great opportunities to make an impact. We have a “one team, one dream” mentality. We work together to make great things happen. Working at Speedcast isn’t just a job, it’s a career that you can take to new levels.

Top reasons why people love working at Speedcast:

  • Our global presence – you get to work with clients and colleagues all over the world, in every continent
  • Talented teammates – your co-workers are the best and brightest in the industry
  • Industry leadership – be part of the latest advancements shaping the future of communications
  • Ability to develop skills – work across departments to gain new skills and valuable experience
  • Choose your environment – we have an environment to fit your temperament. Choose between a traditional desk job or work in the field.
  • Grow your career – Guide your career in the direction you want. Gain new titles and responsibilities through our internal promotion system.
  • Work on diverse projects – every day is different with our customers from a range of industries around the world

Speedcast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, and other protected characteristics. The US EEO is the Law poster is available by visiting the below link:

https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Speedcast does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.

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